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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Teresa Bird

October 15, 2024

5  out of  5
rating by Teresa Bird
"Everyone including Lindsey have been very helpful and responsive."
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bart woloson

October 14, 2024

5  out of  5
rating by bart woloson
"Lindsay is the BEST -quick and smart service. Bart Woloson"
We responded:
"Hi Bart, Lindsay is indeed fantastic! I'm glad you had a quick and smart service experience with her. We appreciate your feedback and look forward to assisting you with any future needs. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Johnson Georges

October 11, 2024

5  out of  5
rating by Johnson Georges
"Ms Jenna did a fantastic job she was willing to help, pick up the phone answering questions. I got what called for."
We responded:
"Thank you, Johnson, for sharing your positive experience! I'm glad Jenna was able to assist you effectively and answer all your questions. We appreciate your feedback and are always here to help with any future needs. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Deborah Jump Dawson

October 9, 2024

5  out of  5
rating by Deborah Jump Dawson
"Natalie has been extremely helpful! We are moving soon and her proactive approach to customer service has been tremendous, even with a hurricane headed our way! She is detail oriented to open to exploring options in our coverage to maximize our value."
We responded:
"Deborah, thank you for your wonderful review! I'm glad Jenna could assist you promptly and effectively with your questions about your move. It's great to know that our customer service continues to meet your expectations as a long-time State Farm client. If you need any further assistance, our office is always here to help! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Warren Hickernell

October 9, 2024

5  out of  5
rating by Warren Hickernell
"Thank you Jenna for keeping me updated and informing State Farm my status! Good job! 👍"
We responded:
"Thank you, Warren! I'm glad Jenna could keep you updated and informed. Your positive feedback means a lot to us. If you need anything else, feel free to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Kimberly Hamilton

October 8, 2024

5  out of  5
rating by Kimberly Hamilton
"We absolutely love and appreciate Kate Micheal and his State Farm staff! They are always on top of things and go out of their way to ensure you get the best customer care for your insurance needs! I highly recommend them for all your insurance needs! They work fast and efficient and always have a smile! I am thankful for everything they do for my family!!!❤️"
We responded:
"Thank you, Kimberly, for your wonderful review! I'm glad to hear that you and your family appreciate the efforts of Kate and our team. We strive to provide efficient and friendly service, and it's gratifying to know we are meeting your expectations. Your recommendation means a lot to us. If you ever need anything, we're here to help! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Tam Ara

October 7, 2024

5  out of  5
rating by Tam Ara
"Erin did I great job answering my questions! Thank you Erin. I’ve been a long time customer of Michael Nickas Ageny and I’ve never been disappointed…"
We responded:
"Erin did a great job answering your questions! Thank you for being a loyal customer of our office. We're glad to know you've always been satisfied with our service. If you ever need further assistance, feel free to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Yoennis Díaz Moreno

October 3, 2024

5  out of  5
rating by Yoennis Díaz Moreno
"Great service, all went smoothly. Appreciated being able to talk to a human from the start. Natalie took care of my inquiries and concerns in no time. Excellent customer service."
We responded:
"Thank you, Yoennis, for your wonderful review! I'm glad to hear that Natalie was able to address your inquiries and concerns promptly. We always strive to provide excellent customer service and ensure a smooth experience for our customers. If you have any further questions or need assistance, don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Johnny Moore

October 1, 2024

5  out of  5
rating by Johnny Moore
"Erin was such a big help, she went above and beyond to work with me and help me find the right insurance, her exceptional knowledge and communication skills made it quick and easy, and she even stayed late after hours just to make sure I got everything I needed to get the my car the day I needed it. I couldn't think of anything that could improve on my experience!"
We responded:
"Erin's dedication and expertise truly shine through in your review, Johnny. I'm glad she could assist you in finding the right insurance and make the process smooth and efficient. Staying late to ensure you had everything needed for your car shows her commitment to our clients. We're grateful for your kind words and look forward to assisting you with any future needs! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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tammy harris

October 1, 2024

5  out of  5
rating by tammy harris
"Jenna was so nice and took care of my issue right away. A lovely young lady!!"
We responded:
"Thank you, Tammy! I'm happy Jenna could assist you so promptly. She's a valuable part of our team, and we're grateful for your kind words. If you need anything else, we're here to help! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Chris Doyle

September 30, 2024

5  out of  5
rating by Chris Doyle
"Called to switch over insurance onto another vehicle on my insurance policy, my agent was not currently available. But Jenna assisted me and did a great job with customer service and getting vehicles changed!"
We responded:
"Chris, thank you for your positive feedback! I'm glad Jenna could assist you with switching your insurance to another vehicle and provide excellent customer service. Our team is always here to help with your insurance needs. If you have any further questions or need assistance in the future, don't hesitate to reach out! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Suzanne Parker

September 30, 2024

5  out of  5
rating by Suzanne Parker
"Fast and efficient answer to my question."
We responded:
"Suzanne, thank you for your wonderful review! I'm glad we could provide a fast and efficient answer to your question. If you have any more questions or need further assistance, feel free to reach out anytime. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Crystal LeClair

September 27, 2024

5  out of  5
rating by Crystal LeClair
"Jena made the process of adding another vehicle and helped find discounts so helpful and easy."
We responded:
"Thank you, Crystal, for your wonderful review! I'm glad Jena could make the process of adding another vehicle smooth and assist you in finding discounts. We appreciate your feedback and are always here to help with any future needs! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Jean-Paul Krachtus

September 23, 2024

5  out of  5
rating by Jean-Paul Krachtus
"Natalie helped my start a new policy and switch over 2 existing policies to Florida. She was extremely helpful and patient during the whole process."
We responded:
"Thank you, Jean-Paul, for sharing your positive experience! I'm glad to hear that Natalie was able to assist you with starting a new policy and transferring your existing ones to Florida. Her helpfulness and patience are truly valued by our team. If you need any further assistance, please don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Terry S

September 19, 2024

5  out of  5
rating by Terry S
"I needed to add a car to my current policy and change the policy on another car. I was lucky enough to work with Natalie Chinchilla. She was awesome. She took care of everything I needed within minutes. To be honest i've never had a bad, or even mediocre, experience with Michael Nickas or anyone that I have dealt with there. I cant even remember how long its been, but we've been with him probably at least 15 years. Great job Natalie!"
We responded:
"Terry, thank you for your wonderful review! I'm happy to hear that Natalie was able to assist you quickly and efficiently with your policy changes. It's great to know that you've had consistently positive experiences with our office over the past 15 years. We truly appreciate your loyalty and kind words. If you ever need further assistance, we're always here to help! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Kimmie Palusak

September 19, 2024

5  out of  5
rating by Kimmie Palusak
"Lindsay is always so sweet on the phone and is so quick and proficient when obtaining what I need when I need it! Can't recommend her and Michael Nickas State Farm office enough!"
We responded:
"Kimmie, thank you for your wonderful review! I'm glad Lindsay has been able to assist you so efficiently and with such kindness. Our office takes pride in providing quick and proficient service. We appreciate your recommendation and look forward to continuing to meet your needs! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Ariel Dirden

September 5, 2024

5  out of  5
rating by Ariel Dirden
"Lindsay Poole was very helpful, and a pleasure to work with while adding/updating information on my auto policy. I would give more stars if I could!"
We responded:
"Thank you, Ariel, for your wonderful review! I'm glad Lindsay was able to assist you effectively with your auto policy. We appreciate your kind words and are always here to help with any future needs. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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K Mad

September 5, 2024

4  out of  5
rating by K Mad
"My family has been with this office for many years. The customer service is amazing.Thank you Natalie C for your quick response. It’s been a pleasure. Hope for many more years to come."
We responded:
"Thank you, K, for your kind words and for being with our office for so many years. We're glad to hear that you've had a positive experience with our customer service. Natalie appreciates your recognition of her quick response. We look forward to continuing to serve you and your family for many more years. If you ever need anything, don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Edgar Consuegra

August 30, 2024

5  out of  5
rating by Edgar Consuegra
"Brenda Sethman was very professional and very pleasant to work with with!! I’d would recommend Brenda to anyone!!"
We responded:
"Edgar, thank you for your wonderful review! I'm glad to hear that Brenda provided you with professional and pleasant service. We appreciate your recommendation and look forward to assisting you with any future needs. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Lance Owens

August 30, 2024

5  out of  5
rating by Lance Owens
"Brenda was awesome as always !!"
We responded:
"Thanks for the fantastic review, Lance. I'm glad to hear Brenda provided you with such great service. We appreciate your feedback and look forward to assisting you again. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Me

August 23, 2024

5  out of  5
rating by Me
"Michael has been such a pleasure to work with. Very informative and knowledgeable about helping me obtain the information I needed to insure my vehicles, as well as getting me the information I requested for homeowners and life insurance. Thank you for helping me in such a timely manner. I truly appreciate working with someone who actually cares about their customers. I recommend Michael if you need help making a decision about your insurance needs. Thank you Michael. 😃"
We responded:
"Robin, thank you for your wonderful review! I'm glad I could assist you with your vehicle, homeowners, and life insurance needs. It's satisfying to know you felt informed and cared for. If you need any further assistance, don't hesitate to reach out! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Tonda Means

August 22, 2024

5  out of  5
rating by Tonda Means
"Micheal Kerr was so friendly, polite and professional in assisting me with obtaining new auto insurance through State Farm. Now my rates are much more manageable and I was able to also pick up renter’s insurance. Thank you so much for your help!"
We responded:
"Thank you, Tonda, for your kind review. I'm glad our office was able to assist you with obtaining new auto insurance and help you find manageable rates. It's great to know you also picked up renter’s insurance. If you need any further assistance, our office is here to help. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Gator1

August 21, 2024

5  out of  5
rating by Gator1
"Michael with State Farm Insurance was fantastic in helping me get the lowest rate possible. He wasn't a pushy salesperson and helped me out a lot by getting me a rate that was literally half of what I was paying with my last auto insurance carrier. I have not had a traffic ticket in 15 years and am considered a safe driver. Yet my previous insurance carrier raised my rate by over $20.00 a month when I did my renewal. I was thinking of just staying with them, until I read an article about some of the less cost effective carriers in Florida. State Farm was one of them. I did a quote on the website and it was cheaper than my previous carrier. But I was having a problem with the website and so I sent an e-mail asking for help. Michael called me the next day and looked at what my rate would be. To my surprise it was far cheaper than the quote that was given on line! I am now paying a little over half of what I would have paid with my previous carrier had I renewed with them. I am happy with my new insurance with the money I saved. But I'm also glad I talked to Michael who was able to give me a really cheap rate based on my driving record. I'm disappointed my previous carrier didn't do the same and instead hiked my rate up. I'm definitely a happy camper and Michael was very nice over the phone and answered all my questions and helped me out a ton. Google only allows five stars, but I would give it a sixth. Thank you State Farm!!! Daryle Wong"
We responded:
"Thank you, Gator1, for sharing your experience. I'm glad we were able to assist you in finding a more affordable rate and provide the support you needed. It's great to know you're satisfied with your new auto insurance and the savings you've achieved. If you have any further questions or need assistance in the future, please don't hesitate to reach out. "
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Yoel Marrero

July 31, 2024

5  out of  5
rating by Yoel Marrero
"Michael Kerr was a great! He helped save me tons of money. He gave me many options didn’t pressure me on anything. I will continue to work with him"
We responded:
"Hey Yoel! I'm so happy to hear that Michael was able to help you save money and provide you with multiple options without any pressure! We’re grateful for your continued trust and look forward to assisting you in the future! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Koumba Smith

July 30, 2024

5  out of  5
rating by Koumba Smith
"Mr. Kerr was awesome. He explained everything to me and reviewed my policy with me."
We responded:
"Hey Koumba, thanks for the awesome review! I'm so glad Michael could help explain everything and review your policy with you. If you have any more questions or need further assistance, we're here for you! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"