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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Azzarello

June 4, 2024

5  out of  5 rating by Mike Azzarello
"Daniel did an excellent job researching and offering the best options for my needs. He is appreciated!"
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Oneslip One

May 28, 2024

5  out of  5 rating by Oneslip One
"I spoke with Natalie regarding home owners and auto insurance quotes. Natalie was extremely professional and patient answering numerous questions. Although at this time I am going to use a different company due to cost and not wanting to use Citizens for underwriting the policy on the home. Natalie is an asset to this agency and because of that I would consider using State Farm in the future."
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Alan Sandler

May 28, 2024

5  out of  5 rating by Alan Sandler
"I was looking for auto insurance to register my car in Florida. I filled out a request online, and Daniel responded with a phone call in minutes. He was very professional and extremely helpful in getting my policy set up, explaining every detail and what would be best for my situation. Thank you Daniel!"
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Renata Google

May 24, 2024

5  out of  5 rating by Renata Google
"Lindsay was so helpful today at setting up coverage for one of my cars as I was waiting in line at the DMV for a new tag and registration. Thanks to her quick help and patience I was able to get my temp cards and decal on time."
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May 22, 2024

5  out of  5 rating by Leslie
"Audrey was quick to respond and super helpful! We really appreciate the customer service from the Michael Nickas team!"
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chris kohn

May 14, 2024

5  out of  5 rating by chris kohn
"What a great team! Natalie helped me more than the dodge techs when my jeep would not turn off great advice and support. Can't be anymore thankful."
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Bruce Forsberg

May 11, 2024

5  out of  5 rating by Bruce Forsberg
"I recently had the absolute pleasure of being helped by Erin Husa with a FEMA policy issue. She walked me thru the process, insured I provided the right supporting documentation, and followed up multiple times to make sure the issue was resolved in my favor. My thanks go to Erin for a great customer support example."
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Greg Broughton

May 10, 2024

5  out of  5 rating by Greg Broughton
"Very responsive to my questions regarding homeowner's and vehicle insurance. Rates were very competitive"
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Jeanne Hernandez

April 16, 2024

5  out of  5 rating by Jeanne Hernandez
"Audrey Seller was absolutely fantastic. She was a joy to work with. She found the best and lowest price for my rental home."
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Bryan Duhaime (Internet Entrepreneur)

April 11, 2024

5  out of  5 rating by Bryan Duhaime (Internet Entrepreneur)
"Working with Lindsay has been amazing . She assisted me after today after my accident. She was very pleasant , courteous and helpful. The whole team is awesome !"
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James May

April 11, 2024

5  out of  5 rating by James May
"Very helpful and responsive...thank you very much!"
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Elizabeth Lester

April 10, 2024

5  out of  5 rating by Elizabeth Lester
"Great service today despite having to get a new quote due to my policy lapsing. The customer service is what keeps me with State Farm. Thanks Natalie for all your help today!"
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Sandra Logue

April 5, 2024

5  out of  5 rating by Sandra Logue
"What a breath of fresh air working with these people with my insurance needs. It started with the first person I talked to Lindsay. What a ray of sunshine. Everybody else just so nice and professional. I totally recommend"
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March 14, 2024

5  out of  5 rating by BJ
"Very helpful. Natalie helped me get a good rate on my camper today. Use them for ll my insurance needs."
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Jeffrey Gardner

March 14, 2024

5  out of  5 rating by Jeffrey Gardner
"Michael Nickas State Farm Agency agents are very knowledgeable, patient, and friendly. Brenda Sethman went over and beyond to ensure I was aware of all my insurance options. This was very time consuming and Brenda worked with me to accomplish the best insurance option for my family. Thank you Brenda."
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Charles Johnston

March 4, 2024

5  out of  5 rating by Charles Johnston
"Natalie is a great help and super timely."
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derek vanderhoff

February 29, 2024

5  out of  5 rating by derek vanderhoff
"Called and needed to get coverage on a new vehicle and Ms Brenda was amazing and took care of my needs very quickly. Great call and experience. Thank you"
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Thomas Levander

February 23, 2024

5  out of  5 rating by Thomas Levander
"I've been a customer of Michael's for almost 20 years and cant say that I have ever had a problem. I was assisted by Dani Cusick today and had the best experience ever. Need insurance? Call Dani at Michael Nickas State Farm!"
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Will Titera

February 23, 2024

1  out of  5 rating by Will Titera
"Wish there was a negative or at least a ZERO.... I've had issues with my bill changing almost monthly with Mr. Nickas' agency which I emailed him multiple times asking why and to please correct and the man absolutely REFUSES to reply to his customers emails.....too busy for his clients needs......not my Good Neighbor. I complained and yet to receive a courtesy email from the man but only from his employee's. I did get a voicemail but a little too late Mr. Nicka. Please be aware of how he works and thank goodness I never had a claim to file with them, be too afraid of the no response or support from him. Found a better policy with stronger coverage for almost $40. less per month.......Best of luck if you select his firm."
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Jodi B Tygrest

February 19, 2024

5  out of  5 rating by Jodi B Tygrest
"I needed to have my renter’s policy updated due to a recent move. I had the distinct pleasure of speaking with one of the most friendly, kind, attentive, personable, knowledgeable, courteous reps, Dani Cusick. She swiftly took care of my issue and was a joy to speak with. Enjoy the Alhambra Dani!!"
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Karen Newton

February 16, 2024

5  out of  5 rating by Karen Newton
"Dani was so helpful! She made sure I understood each and every part of my coverage. She did not rush or hurry through any part of our conversation. She was gem! Thanks Dani!"
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Toya Johnson

January 29, 2024

5  out of  5 rating by Toya Johnson
"Get in touch with Brenda Sethman!!! She is hands down AWESOME! I was waiting for underwriting for a few weeks to get done with combining life, auto and home so I wouldn't have to pay so much. Brenda was nice enough to call with updates. This kind of support goes along way. She's not an underwriter, so to get a call with updates on my account assured me someone was looking out for my best interest. While professional, she was a joy to work with. I can't stress this enough, Brenda is AWESOME!!!"
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Jonathan Diggs

January 10, 2024

1  out of  5 rating by Jonathan Diggs
"This review was something I tried to avoid writing, but State Farm and this agency forced my hand. Someone at the agency was trying to help me and save me money and I appreciated that, however, a mistake was made that ended up in me being charged an extra $500 and the cancellation of my policy. I was overly clear and made sure the way they were going about it was ok and they assured me it was. It ended up not being ok with State Farm and start farm pulled money from the 6 mo prepaid policy and cancelled my policy early. I spoke with the agency at length trying to resolve it and at the end of the day they did nothing to correct the money that was owed to me. I can understand mistakes, especially ones intended to help someone but when I mistake is made it should be corrected and they did not do that. Furthermore, State Farm doesn’t allow access to their billing department, distancing themselves from accountability. An agency or company should never leave a family out to dry when they made a mistake. Won’t be returning to this agency or State Farm"
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Steve Iacopetti

January 5, 2024

5  out of  5 rating by Steve Iacopetti
"Had an issue with a third party that needed something added to the policy for proof of renters insurance, Joy Scovell quickly helped resolve the issue...I received an e-mail within minutes giving proof of the change. I highly recommend the office of Michael Nickas for insurance."
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CJ Lockley

December 28, 2023

5  out of  5 rating by CJ Lockley
"Natalie Chinchilla of Michael Nickas State Farm was very efficient and friendly! I appreciate her knowledge of the products and ability to provide me with renter's insurance at a great price and put it in place on the date necessary. Thanks, again, Natalie!"